Amit Kumar Ghosh is a dynamic IT Service Delivery Leader with over 20 years of experience specializing in IT Service Desk, Global IT Support Operations, and Business Process Outsourcing. Currently serving as General Manager at Digitide, they manage a global service desk and oversee a team of 275 associates. Previously, Amit has held leadership roles including Manager Operations and Deputy Manager of Information Technology at Conneqt Business Solutions, as well as Site Lead at Sitel. With strong expertise in IT operations management, service delivery, and client engagement, Amit is recognized for their goal-oriented and quality-driven approach. Amit holds a Bachelor's degree in Computer Science from Kanpur University, India.
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