Iara Paola Alvarado Vargas

Iara Paola Alvarado Vargas is a Customer Success Team Lead at Diligent, responsible for guiding a team of Implementation Specialists, Trainers, and Customer Success Managers to meet company goals through leadership, strategy, and performance metrics. Previously, Iara served as a Customer Success Manager II at Diligent, contributing to governance, risk, compliance, audit, and ESG solutions. Other notable positions include Project Management & Process Development Coordinator at Beliveo Corporation and BP Team Leader at Tata Consultancy Services. Iara has extensive experience in training and quality analysis, with roles at Beliveo Corporation and Atención Telefónica. Iara holds a Bachelor's degree in Industrial Engineering and Systems from Universidad Tecmilenio, completed in 2023.