Jeshua Morrisette is an accomplished professional in customer success, currently serving as Manager of Customer Success at Diligent since June 2021, where performance ratings consistently exceeded expectations and notable achievements include exceeding Net Dollar Retention in 2023. Prior roles at Diligent include Team Lead and Customer Success Manager II, showcasing expertise in engaging, retaining, and expanding client relationships. Previously, Jeshua worked at NAVEX Global as a Customer Success Manager and Account Manager, effectively managing customer needs and driving high retention and adoption rates. Additional experience includes roles in marketing consultation and sales, supported by a Bachelor's Degree in Business, Management, Marketing, and Related Support Services from the University of North Carolina at Charlotte.
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