Fiona Muirhead

Fiona Muirhead is an accomplished professional with extensive experience in customer communications and marketing within the financial services sector. Currently serving as Correspondence Lead at Diligenta since April 2020, Fiona leads a team to develop and deliver customer communications for financial clients, employing strong project and stakeholder management skills. Previous roles include significant positions at Lloyds Banking Group, where Fiona enhanced legacy customer communications and supported business transformation initiatives, and a contract role at Barclays as Marketing Manager for a direct investing platform. With a career spanning over two decades, Fiona's experience encompasses marketing strategy, business analysis, and partnership management, complemented by a robust educational background in business studies and marketing.