Grace Cereste is a seasoned professional with extensive experience in team management and customer service. Currently serving as Team Manager at Diligenta, a subsidiary of Tata Consultancy Services, since January 2025, Grace previously held the position of Team Leader at CDW from September 2024 to January 2025. Prior to that, Grace dedicated over twelve years at BGL Insurance, advancing through roles such as Team Leader, Customer Experience Coach, Customer Experience Ambassador, and Customer Experience Representative. Early career experience includes Key Holder at Hawkin's Bazaar and Customer Service Assistant at Matalan. Grace's educational background includes attendance at The Voyager Academy from 2007 to 2009.
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