Isabel O'Hara

Isabel O'Hara is an experienced professional in digital transformation and customer engagement, currently serving as a Digital Transformation Manager at Diligenta since October 2018. Prior to this role, Isabel O'Hara worked at Prudential UK for over 18 years in various capacities, including Relationship Manager for MyPru, where Isabel O'Hara focused on enhancing customer interactions with the company’s portal, and as Service Delivery Relationship Manager, overseeing case management and escalations. Isabel O'Hara began their career as a Pension Clerk at Scottish Widows, contributing to the establishment of their first call center. Isabel O'Hara holds a Bachelor of Arts in History from the University of Stirling.