Judy Muir is an accomplished professional with extensive experience in leadership and operational management. Currently serving as Engagement and Communication Lead at Diligenta, a subsidiary of Tata Consultancy Services, since November 2022, Judy focuses on shaping the organizational culture to enhance the work environment. Previously, Judy held various roles at British Gas from 1995 to August 2019, including Operational Complaints Manager, where management of external stakeholder relationships and addressing customer pain points were key responsibilities. Other positions included Customer Service Manager, Team Leader, and Sales Incentive Manager, all emphasizing performance management, team development, and delivering exceptional service. Judy's educational background includes attending Craigmount High School.
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