Laura Aitken has experience in various customer service roles, including supervisor at Mountain Warehouse, sales assistant at Vodafone, and various roles at Standard Life UK. Currently, Laura works as a Customer Operations Representative at Diligenta, a subsidiary of Tata Consultancy Services. Laura is skilled in maintaining service standards, achieving financial targets, and motivating their team.
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Diligenta - a subsidiary of Tata Consultancy Services
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Diligenta, a UK-based, FCA regulated subsidiary of Tata Consultancy Services (TCS), is a leading provider of business process services for the Life and Pensions industry. Established in 2005, Diligenta has a consistent track record of delivering operational transformation to the L&P industry. Our aim is to transform our client’s operations, utilising our industry leading platform and digital capabilities and to support our clients to launch new products and propositions. We combine our in depth knowledge of life assurance with TCS’ proven IT and delivery capability to deliver transformation for our clients in a competitive market place.