Heitor Gaspar

Heitor Gaspar is an experienced professional with a focus on delivery assurance and operational management within the IT sector. Currently serving as Delivery Assurance Manager at Dimension Data since September 2012, Heitor conducts operational assessments, develops risk management frameworks, and oversees compliance and security practice assessments. Previous roles at Standard Bank of South Africa included Manager of End User Services High Volume and Technical Lead, where responsibilities encompassed team management, project assistance, and incident management. Early career experience includes work as a Desktop Support Engineer at Compnent Information Technology. Heitor's educational background includes degrees and certifications in computer technology and management from various institutions, including North West University and Johannesburg Technical College.