Dimension Data
Heitor Gaspar is an experienced professional with a focus on delivery assurance and operational management within the IT sector. Currently serving as Delivery Assurance Manager at Dimension Data since September 2012, Heitor conducts operational assessments, develops risk management frameworks, and oversees compliance and security practice assessments. Previous roles at Standard Bank of South Africa included Manager of End User Services High Volume and Technical Lead, where responsibilities encompassed team management, project assistance, and incident management. Early career experience includes work as a Desktop Support Engineer at Compnent Information Technology. Heitor's educational background includes degrees and certifications in computer technology and management from various institutions, including North West University and Johannesburg Technical College.
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Dimension Data
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Dimension Data is a global technology integrator and managed services provider that helps its clients achieve great things and create new possibilities through the use and adoption of technology. Founded in 1983, Dimension Data is now a USD 8 billion global leader in designing, managing and optimising today’s evolving technology environments to enable its clients to leverage data in a digital age, turn it into information and extract insights. Headquartered in Johannesburg with 28,000 employees across 46 countries, Dimension Data brings together the world’s best technology provided by market leaders and niche innovators – from consulting, technical and support services to a fully managed service. Its long-term partnerships with the leading technology companies also give its clients across multiple industries, including financial services, education, healthcare, manufacturing, media and communications, pharmaceutical and sport, access to the world’s best technological knowledge and resources. As a proud member of the NTT family, Dimension Data invests heavily in innovation, which has led over 100 prestigious industry awards for its commitment to driving excellence and innovation.