Noemi Zapata Sanz

Noemi Zapata Sanz has extensive experience in service delivery and customer support management, with a career spanning over 15 years. Currently serving as a Service Delivery Manager at Dimension Data since March 2008, Noemi has also held the positions of Service Delivery Coordinator and departmental coordinator. Previous experience includes the role of Postventa Department Head at Centro de Servicos Renfe AVE and a brief stint as a Call Center Operator at Mymain. Educational achievements include a Licentiate degree in English Language and Literature from Universidad Nacional de Educación a Distancia - U.N.E.D., along with advanced certifications in English and professional development techniques. Noemi's diverse educational background encompasses various fields, including automotive mechanics and humanities.