Dimension Hospitality
Gideon Packianathan has extensive work experience in the hospitality industry, primarily in the field of Human Resources. Gideon has held various roles in different companies throughout their career.
In 1999, Gideon started their career at Borrego Ranch Resort as a Manager in Developement in Room Division and Housekeeping. Gideon received extensive management training in various departments, including Rooms Reservation, Housekeeping, Public Spaces, Front Desk, Telephone Operator, and Concierge. Gideon worked in this role until March 2001.
From 2001 to 2002, Gideon worked as an Assistant Food and Beverage Manager at Double Tree Guest Suites, part of the Hilton Hotels Corporation.
In 2003, Gideon joined Gaylord Opryland where they served as a Hospitality/Restaurant Sales Manager. In this role, they were responsible for creating event experiences for clients in the privacy of their own suites. Gideon handled lead generation, pre-sales, sales, and execution. Gideon also played a role in the training and development department of the resort. Gideon worked at Gaylord Opryland until May 2010.
From June 2010 to March 2011, Gideon worked as the General Manager of Food Service Venues at Gaylord Texan Resort and Convention Center.
Gideon returned to Gaylord Opryland in January 2011 and held two positions: Director of Restaurants from March 2011 to January 2015, and Senior Human Resource Manager from January 2015 to November 2017.
In November 2017, Gideon joined Marriott International as the Market Director of Human Resources. Gideon remained in this role until September 2019.
Starting from October 2019, Gideon has worked in the same position, Director of Human Resources, for both Grand Hyatt and Dimension Hospitality.
Gideon Packianathan pursued their education in the field of hotel operations management and tourism management. In 1998, they enrolled at the Swiss Hotel Management School and completed a Post Graduate Diploma in Hotel Operations Management, which they obtained in 1999. Prior to this, from 1995 to 1997, they attended Madurai Kamaraj University where they obtained a Masters Degree in Tourism Management.
Dimension Hospitality
While our core values remain traditional, our operational systems and procedures are anything but "old school." We invest in state-of-the-art information technology systems. Dimension hotels maintain sophisticated sales and marketing databases linked to our home office server. Weekly forecasting modules provide our financial partners with timely performance data and projections. Plus, all hotel management associates are required to attend training/certification programs to support the level of professionalism and competence we demand of all Dimension management level associates. Our mission We believe we can deliver superior profits and investor returns by better satisfying our guests. We will, therefore, set aggressive goals and demand performance accountability from every Dimension associate. We will celebrate our successes. We measure what we do and strive to improve anything that enhances guest satisfaction and contributes to the retention of great employees. We believe there are limitless opportunities to improve the way we work together in attaining our goals. Therefore, we believe that productivity can be constantly improved through innovation and a team approach to problem-solving. We believe that teamwork and personal productivity are the twin pillars of organizational achievement, and that "winning" will enable Dimension to be the kind of company in which ambitious associates can prosper and grow, both personally and professionally.