Juan Castillo

Juan Castillo has over eight years of experience in IT support and operations, currently serving as an AMS Support Analyst II at Dimensional Fund Advisors since November 2017, after previously holding the role of AMS Support Analyst I. Prior experience includes working as a Computer Operator at Carolinas HealthCare System, where responsibilities involved monitoring Unix and Citrix servers, managing PeopleSoft jobs, and serving as a SharePoint administrator. Earlier in the career, Juan Castillo worked as a Customer Relations Manager II at Bank of America, focusing on borrower support during the default servicing lifecycle. Educational qualifications include a Bachelor of Science in Information Systems and CyberSecurity and an Associate of Science in Computer Systems Networking and Telecommunications, both from ITT Technical Institute-Charlotte North, along with a General Studies diploma from Miami Carol City Sr High.