Direct Commercial Limited
Lucy Isbell is an experienced insurance professional currently serving as the Claims Liaison Section Leader at Direct Commercial Limited since July 2018. Prior to this role, Lucy worked as an Investigator at the Financial Ombudsman Service, where responsibilities included thoroughly investigating customer complaints related to financial products and services. Lucy's career also includes experience as a Claims Adjuster at Catalyst Consulting Solutions Limited, managing motor claims and ensuring exceptional customer service. Earlier experience includes a position as a Motor Claims Technician at QBE Insurance, where Lucy handled claim notifications and client management, in addition to general administrative duties. Lucy graduated from Shenfield High School in 2012.
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Direct Commercial Limited
Direct Commercial Ltd is a market leading Insurance Underwriter specialising in Commercial Motor for the UK and Ireland. We specialise in writing Haulage business, but will also accommodate fleet risks for most occupations, including: WasteLine - www.directcommercial.co.uk/wasteline/ - Waste and Recycling. Wasteline has been developed to provide a motor fleet insurance solution from Waste Management Companies to Skip Hirers and Petro-Chemical Hauliers to carriers of small consignments of hazardous goods in group loads. Haul In One - www.haulinone.co.uk- Instant Online Quotations for Hauliers, Couriers, Service Providers & companies carrying their own goods - our NCB rated online Platform which has seen significant growth since inception and the scheme has now expanded to accommodate risks up to 10 vehicles. Camatics - Our goal is to offer relevant and innovative insurance products to the transportation industry. Our fleet product which includes telematics is proven to significantly reduce claims costs and accident frequency, this is offered on a policy wording that rewards risk improvement with guaranteed premium reductions. Claims - Our AWARD WINNING claims service aims to get the Policyholder’s vehicle back on the road as soon as possible whilst capturing any Third Party’s details at the earliest possible opportunity this allows us to improve savings on the cost of claims, improve our Policyholder’s claims history and thus help reduce the insurance premiums that you pay. We work directly with brokers, so if you would like to arrange a direct agency with us, please contact the office and one of our Business Development Managers will be happy to arrange a visit and have a chat. (Camatics is a trading name of Direct Commercial Ltd. Haul in One.com &/or Haul In One is a trading name of Direct Commercial Ltd. Direct Commercial Ltd is authorised and regulated by the Financial Conduct Authority; FR 307505.)