PL

Paul Lafferty

Head Of Customer Service at Direct Ferries

Paul Lafferty has extensive experience in customer service and operations management. Paul has held various leadership roles at companies such as Direct Ferries, Monster, and Percepta. Paul is known for their ability to streamline operations, increase customer satisfaction scores, and implement cost-saving initiatives. Paul has a proven track record of driving results through focused training and development programs.

Location

London, United Kingdom

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Direct Ferries

Direct Ferries is a multi platform service offering a quick and easy way to compare and book ferry crossings to any ferry port in Europe and Africa as well as many ports across the globe. Direct Ferries provides the widest choice of ferry tickets with all the major ferry companies. Founded in 1999, Direct Ferries offers the most comprehensive portfolio in the ferry transportation sector and a range of ancillary products from carefully selected partners including accommodation, train tickets and vehicle breakdown cover. Direct Ferries is present in numerous markets with a product localised for ferry travellers in the UK, Ireland, France, Germany, Spain, Italy, the Netherlands, Belgium, Portugal, Austria, Switzerland, Poland, Czech Republic, Slovakia, Greece, Denmark, Sweden, Norway, Finland, Turkey, Australia, New Zealand, Japan and China.


Employees

51-200

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