Paul Lafferty has extensive experience in customer service and operations management. Paul has held various leadership roles at companies such as Direct Ferries, Monster, and Percepta. Paul is known for their ability to streamline operations, increase customer satisfaction scores, and implement cost-saving initiatives. Paul has a proven track record of driving results through focused training and development programs.
July, 2019 - present
IT Services / Head Of Customer Services at NOVENTI
Head Of Customer Services - North America at Seemplicity
Head of Customer Service & Success at Plecto
Head Of Customer Service at Unbiased
Head Of Customer Service & Internal Sales Coach at Portwest
Access the worlds's biggest network of public org charts
Learn more