Direct Line Insurance Group PLC
Russell McLaughlin is an experienced professional currently serving as a Root Cause Analyst at Direct Line Group since May 2010, with certification in Lean Sigma Green Belt and progressing towards Black Belt. McLaughlin previously held the position of Motor Specialist Sales Consultant and team leader, overseeing a team of 14 and managing various HR matters, including performance appraisals. Prior experience includes roles at Banco Santander as a Home Insurance Consultant and Trainer, where McLaughlin excelled and received a permanent contract, and as an Overseas Representative at Thomas Cook, focused on customer service and sales. Additionally, McLaughlin worked as a Junior Contracts Manager at Glentworth Architectural, acquiring skills in 2D and 3D drawing with AutoCAD. Education was completed at Westborough High School.
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Direct Line Insurance Group PLC
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Direct Line Insurance Group plc is a United Kingdom-based personal and small business general insurer. The principal activity of the Company is managing its investments in subsidiaries, providing loans to those subsidiaries, raising funds for the Group and the receipt and payment of dividends. The Company's operating segments include Motor, Home, Rescue and other personal lines, Commercial and Run-off. The Motor segment consists of personal motor insurance together with the associated legal protection cover. The Home segment consists of home insurance together with associated legal protection cover. The Rescue segment consists of rescue products sold through the Company's own brand, Green Flag, and other personal lines insurance. The Commercial segment consists of commercial insurance for small and medium-size entities. The Run-off segment consists of two principal lines, policies previously written through the personal lines broker channel and Tesco business.