Alicia Brown is an experienced professional with a strong background in social work and education. Currently, Alicia is employed as a Program Specialist at Buckeye Health Plan and serves as a Care Manager at Direction Home Akron Canton Area Agency on Aging & Disabilities, focusing on long-term support services. With a career that includes roles such as Educational Assistant at Akron Public Schools, Medical Social Worker at Summa Health, and Social Worker at Summit County Children Services, Alicia has developed expertise in mental health case management, advocacy, and support for special needs children from pre-K to 12th grade. Alicia holds a Master's degree in Social Work from The University of Akron and an Associate's degree in Applied Business of Medical Assisting from the National Institute of Technology.