Matthew Howard is an experienced adult outpatient therapist at Directions for Living since May 2018, with a strong background in social work and customer service. Previous roles include serving as a QD specialist and team lead at Professional Surveys, Inc., where responsibilities involved monitoring calls and providing feedback, as well as a Financial Foundations Associate at USAA, offering insurance products and customer service. Matthew also has managerial experience from Arby’s Restaurant Group. Educational qualifications include a Master of Social Work from the University of South Florida and Bachelor's degrees in Social Work and History from Brescia University and the University of South Florida, respectively.
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