Patrick D. Baird

Patrick D. Baird is an experienced professional in the healthcare and insurance sector, currently serving as a Claims and Billing Patient Advocate at DirectPath since August 2015. In this role, Patrick resolves claims and billing issues through collaboration with payors and the appeals process, leveraging extensive knowledge in medical and dental claims, insurance processes, and regulatory structures. Prior experience includes roles as an Informed Decision Making Advocate at Patient Care, where Patrick provided guidance on healthcare benefits, and as a Helpline Enrollment Specialist at Automated Health Systems, assisting with enrollment for Badgercare HMO. Additionally, Patrick worked as a Critical Inquiry Analyst at Humana, representing executive offices in addressing customer and provider issues. Educational qualifications include a Graduate Certificate in Business Writing and Professional Communication and a Bachelor's Degree in Journalism from the University of Wisconsin-Milwaukee.