Tyler Sassatelli

Tyler Sassatelli is a seasoned professional in customer success management with extensive experience spanning over 15 years. Currently serving as a Senior Technical Customer Success Manager at Directus since November 2025, Tyler previously held the position of Director of Customer Success at Localize, where significant advancements were made in customer engagement strategies and comprehensive playbooks for mid-market and enterprise segments were developed. Prior to that, Tyler was instrumental at Solera Dealer Solutions, managing key accounts and contributing to a notable reduction in churn rates. Tyler also gained project management experience by executing simultaneous projects and training new project managers, and began a career in customer service at Wells Fargo, where exceptional customer service and financial advice were provided.