Jen Rodrigues is an operations executive and project management expert with over 18 years of experience in delivering key initiatives for major companies such as Comcast and AT&T. Jen holds certifications as a PMP and CCMP and has a Bachelor's degree in International Business from the University of Denver. Jen previously served as the Senior Director of Customer Experience at Comcast, where they developed division-wide strategies and led large-scale initiatives to enhance customer retention and satisfaction. In their role as Associate Director and Chief of Staff at AT&T, Jen managed retention strategies for a significant sales organization, directly impacting customer loyalty and revenue. Currently, Jen continues to utilize their expertise in project and change management to lead diverse teams and drive improvements in customer experience.
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