Marty Ciszon

Marty Ciszon serves as Vice President of Collections Portfolio Management at Discover Financial Services since July 2008, where responsibilities include establishing a vision and roadmap for omnichannel customer engagement, optimizing digital experiences, and leading a team of over 60. Previous roles at Discover include Senior Director of Omni-channel Customer Engagement, Director Chief of Staff to Head of Card Operations, and Senior Manager for Customer Experience & Digital Servicing, showcasing expertise in driving expense efficiencies and implementing innovative digital projects. Early career experience includes a Site Management Intern position at Motorola, where Marty focused on interactive marketing and web performance analysis. Education includes an MBA in E-Business and Strategy & Planning from DePaul University and a Bachelor’s degree in Business Administration, Marketing from the University of Illinois Urbana-Champaign.