Alicia McClain

Alicia McClain has extensive experience in various roles across multiple sectors, primarily focused on social services and customer support. Currently serving as a Resident Monitor at Dismas Charities Inc. since October 2017, Alicia oversees resident accountability and documentation of transactions within the facility. Alicia previously worked as a Case Manager at Americanwork Inc. and held positions as a Juvenile Corrections Officer at Augusta YDC, Social Service Tech at Serenity Behavioral Health Systems, and various sales associate roles at major retailers including JC Penney's and Macy’s. Alicia’s professional journey began in administrative support as an Administrative Assistant at Heilig Myers and a Collections Supervisor at Marks & Morgan. Alicia holds a Bachelor's degree in Business Management from Southern Wesleyan University, complemented by education from Augusta Technical College.