Disney Experiences
Richard Smith has extensive experience in various roles across multiple industries. At Disney Experiences since October 2004, Richard has served as a Travel Ops Coordinator specializing in Quality Assurance, and previously held roles as an Internal Control Quality Assurance Associate, Travel Operations Telecom Associate, and Travel Trade Sales Representative. Responsibilities included performance and productivity reporting, investigational reporting, and managing telecom duties and sales partnerships. Prior to Disney, Richard held significant positions in customs brokerage and import management with companies such as UPS, Airborne Express, and Greyhound Couriers, specializing in international courier services and customs clearance. Richard also founded FORMULA FOTOS, a photography company focusing on motorsport and concert events. Educational background includes a Business Technical Diploma in Community Care from Spelthorne College and a High School Diploma from Heston Comprehensive School.
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Disney Experiences
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Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Parks Disney Parks is one of the world’s leading providers of family travel and leisure experiences, with six resort destinations across the globe, including 12 theme parks, 55 resort hotels, and other unique vacation experiences. Experiences Disney Signature Experiences offers family travel and leisure experiences beyond theme parks inclusive of Disney Cruise Line, Disney Vacation Club, Aulani, A Disney Resort & Spa, Adventures By Disney, National Geographic Expeditions and Storyliving by Disney. Products Disney Consumer Products brings beloved brands and franchises into the daily lives of families and fans through products – from toys to t-shirts, apps, books, console games and more – on the Disney Store e-commerce platform and at Disney Parks, local and international retailers, as well as Disney Store locations globally.