JC Castro has a diverse background in IT and technical support, having served in various roles at companies like Hulu and Disney Streaming from 2013 to 2022. They began their career as a Helpdesk Analyst at Nigro Karlin Segal Feldstein & Bolno before transitioning to multiple positions at Hulu, ultimately becoming an IT Services Lead. Currently, JC is a Sr. Service Optimization Specialist (Program Manager) at The Walt Disney Company, and they are pursuing an Associate's Degree in Recording Arts Technology/Technician at the Los Angeles Recording School.
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