Pragya P. Chakraborty

Pragya P. Chakraborty is an accomplished professional in customer success management with extensive experience handling high-value enterprise accounts across various regions, including Global, SEA, and GCC. Currently serving as Principal-Customer Success Manager at Disprz since January 2022, Pragya focuses on customer satisfaction and adoption for accounts generating over $900K ARR. Previously, Pragya held roles at FarEye, Cogoport, Airpay Payment Services, and Happay, where responsibilities included client relationship management, pain point mapping, and strategic collaboration to enhance customer retention and satisfaction. Pragya holds an MBA in Marketing from Annamalai University and a Bachelor's degree in Computer Application from NSHM College of Management and Technology.