Mariana Benites

Mariana Benites is a Customer Service Analyst at Dito CRM since March 2022, where responsibilities include providing level 1 support via chat through the Intercom platform, ensuring a positive customer experience. Previously, Mariana served as a Business Development Analyst, focusing on both outbound and inbound prospecting, utilizing various communication channels to understand the needs of Brazilian retail brands and qualify leads. Prior roles include serving as an SDR at Prospecta América Latina S.A., and as an Administrative Assistant at Eurosonics Equipamentos e Sistemas Industriais. Mariana is currently pursuing education at Universidade Anhembi Morumbi, expected to complete in March 2026.