The Technical Support and Quality Assurance team at DiTRONICS Financial Services ensures the seamless operation and high standards of our products and services for the gaming industry. This team is responsible for the installation, maintenance, and support of ATM and kiosk hardware and software, as well as conducting rigorous quality checks and compliance validations to guarantee optimal performance. They work closely with clients to provide on-site support, troubleshoot technical issues, and develop documentation to guide usage and compliance, thereby maintaining the industry's highest customer satisfaction and retention rates.
Andrew Rockwell
Field Service Technician
Cody Prater
Field Service Manager
Dimitar Ivanov
Quality Assurance Engineer I
Donovan Kinkade
Senior Quality Assurance And C...
Eric Solomon
Field Service Technician
Jeff Gardner
Install And Support Technician
Kiakahi Tobosa-Lima
Quality Assurance Engineer
Steve Brunn
Senior Technical Support Engin...
Wayne Burke Capm
Contract Technical Writer