Technical Support and Quality Assurance

About

The Technical Support and Quality Assurance team at DiTRONICS Financial Services ensures the seamless operation and high standards of our products and services for the gaming industry. This team is responsible for the installation, maintenance, and support of ATM and kiosk hardware and software, as well as conducting rigorous quality checks and compliance validations to guarantee optimal performance. They work closely with clients to provide on-site support, troubleshoot technical issues, and develop documentation to guide usage and compliance, thereby maintaining the industry's highest customer satisfaction and retention rates.