Laure de Grenier possesses extensive experience in customer service and support across various industries, prominently in B2B environments. Currently serving as a Technisch Customer Service representative at Diversey Belgium since September 2023, Laure previously held roles such as Customer Service Specialist at Interface, where technical support and product planning were key responsibilities. Laure has also worked as a Customer Services Officer at FrieslandCampina, supporting order processes for the French-speaking market, and as a Customer Service Specialist at Thermo Fisher Scientific, focusing on product-related inquiries. Additional positions include Inside Sales Engineer at Emerson Process Management, Tender Specialist at Ormco Europe, Sales Desk Manager at Norit Activated Carbon, Technical Customer Support at IDEXX Laboratories, Financial Analyst at Solectron, and Financial Accountant at Sun Microsystems. Academic qualifications include a Master’s in Cellular and Physiological Biology and Biochemistry from the University of Paris XII, a Bachelor’s in Business Administration from IFOCOP, and a Master’s in Food Science from the Faculté de Médecine de Clermont Ferrand.
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