Gabriel Dumitrescu is a seasoned professional in customer service and supply chain management, currently serving as the European CSBO Lead at Diversey since July 2021. Prior experience includes roles as Customer Service and Logistic Manager at Reckitt, where responsibilities encompassed managing customer service activities and developing performance indicators, and Project Manager at Orange, overseeing a diverse team within the Group Supply Chain Center of Excellence. Gabriel has also held significant positions at Unilever UK Limited, focusing on customer replenishment and logistics efficiency, achieving high service levels and successful project implementations. Early career experience includes various roles at Hewlett Packard, where responsibilities ranged from order management to credit management for partners across multiple countries. Gabriel holds a degree in Internal & International Financial – Banking Commercial Relations from Romano-Americana University in Bucharest.