Diversified Consultants, Inc. (DCI) is a business comprised of full service call centers specializing in Accounts Receivable Management functions with over 26 years of experience in providing multi-channel support solutions spanning the entire customer life cycle.  DCI's solutions include first party, early stage, third party, and commercial collections as well as business process outsourcing and an array of self-service solutions.  By continuously investing in the latest industry technology DCI is able to surpass competitors with air tight compliance and seamless consumer interaction.  DCI is relentless in their mission to maintain top performance in order to ensure a long-term, mutually beneficial relationships between client, consumer and vendor.  It is, and always will be DCI's business model to never let margins drive strategy, and as a leader in the telecom collection industry, DCI has raised the bar for competitors and continues to expand across all collections verticals. 

ABOUT DCI:

★ Founded in 1992, Incorporated in 1993 (26 Years)
★ Women Owned - Certified WBENC (Women Business Enterprise National Council)
★ PCI Compliant | ISO 27001 Certified | SSAE16
★ Over 500+ Full Time Employees
★ 2017 BEST CALL CENTER TO WORK FOR!  (3 Years in a row!!!)

OUR LOCATIONS:

⚑ 1
Diversified Consultants, Inc (Headquarters)
10550 Deerwood Park Blvd. 
#309
Jacksonville, FL 32256

⚑ 2
Diversified Consultants, Inc (Cable Satellite Division)
10550 Deerwood Park Blvd. 
#500
Jacksonville, FL 32256

⚑ 3
Diversified Consultants, Inc (Portland Branch)
7575 SW Mohawk St.
Tualatin, OR 97062

⚑ 4
Diversified Consultants, Inc (Louisville Branch)
5120 Interchange Way
Louisville, KY 40229

▸Website ➱  WWW.DCICOLLECT.COM
▸Careers ➱   WWW.DCIJOBS.COM

Call Center

Debt Collection

Diversified Consultants, Inc.

Diversified Consultants, Inc.'s headquarters in Jacksonville, FL, United States

Jerry Permenter

Dana Johnson

Hugh Nichols

Rey Gower

Tammy Brady

Nicole Terry

Adam Felty

The Analyst Team at Diversified Consultants, Inc. (DCI) encompasses the roles of Consumer Resolution Analyst, System Support Analyst, Quality Analyst, and Compliance Analyst. This team is crucial in ensuring DCI delivers superior Accounts Receivable Management functions. They analyze consumer interactions, uphold system performance, maintain quality standards, and ensure regulatory compliance. Their collective efforts are essential in optimizing operations and supporting DCI’s commitment to air-tight compliance and exceptional consumer experiences across all service channels.

Analyst Team

The Leadership Team at Diversified Consultants, Inc. is responsible for steering the company's strategic direction and ensuring operational excellence across all locations. Comprised of the CEO, SVP Of Operations, Vice President Of Training And Development, and Vice President Of Operations, this team focuses on high-level decision-making, overseeing company-wide initiatives, and driving performance to maintain DCI's leading position in the Accounts Receivable Management sector. Their role is pivotal in aligning the company's goals with market demands and ensuring long-term, mutually beneficial relationships with clients, consumers, and vendors.

Diversified Consultants, Inc.

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Teams

Analyst Team

Leadership Team

Offices

Diversified Consultants, Inc.

Org chart

Teams

Analyst Team

Leadership Team

Offices

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