John Noel Villanueva

John Noel Villanueva has over 14 years of experience in customer service and technical support across various industries. Currently serving as a Customer Care Specialist at Diversify Offshore Staffing Solutions since May 2020, John previously held the position of Resolutions Case Manager at TeleDirect Bpo, where responsibilities included resolving reservation issues for a hospitality account. Earlier roles involved outbound sales at Teleport Business Tech Solutions and Level 2 technical support at Wipro Limited and Stream Global Services, showcasing expertise in account management, troubleshooting, and customer relations. Education was completed at the University of Santo Tomas from 2002 to 2006.