Lighthouse
Kim Tan is a seasoned professional with a Bachelor's degree in Hospitality Administration/Management from Edinburgh Napier University. With experience at companies like Lighthouse, InterContinental Hotels Group (IHG®), and Shangri-La Hotels and Resorts, Kim has held various roles such as Senior Customer Care Executive, Front Office Supervisor, and Guest Service Officer. Kim has received accolades like Loyalty Champion 2019 and Reception of the year (Top 13 finalist). A dedicated and skilled individual, Kim has also served as a Front Office Trainer and Lobby Ambassador during their career.
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Lighthouse
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Lighthouse (formerly OTA Insight) is the leading commercial platform for the travel & hospitality industry. We transform complexity into confidence by providing actionable market insights, business intelligence, and pricing tools that maximize revenue growth. Trusted by over 65,000 hotels in 185 countries, and supported by 500+ employees, Lighthouse is the only solution that provides real-time hotel and short-term rental data in a single platform. We strive to deliver the best possible experience with unmatched customer service. We consider our clients as true partners — their success is our success. How can Lighthouse help you? Rate Insight Track competitor pricing to maximize revenue Market Insight Accurately predict future market demand Parity Insight Identify and solve parity issues portfolio wide Benchmark Insight Effectively navigate competitive performance trends Distribution Insight Optimize distribution channel performance Destination Insight Enrich your strategy with short-term rental insights Business Intelligence Monitor, optimize, and report on your performance Pricing Assistant Boost revenue with AI-driven room price recommendations Hotel Data Solutions Bespoke data sets to elevate your commercial strategy Short-Term Rental Data Solutions Power your short-term rental strategy with custom insights Revenue Management Services Master commercial strategy with expert revenue support