Kim Tan

Senior Customer Care Executive at Lighthouse

Kim Tan is a seasoned professional with a Bachelor's degree in Hospitality Administration/Management from Edinburgh Napier University. With experience at companies like Lighthouse, InterContinental Hotels Group (IHG®), and Shangri-La Hotels and Resorts, Kim has held various roles such as Senior Customer Care Executive, Front Office Supervisor, and Guest Service Officer. Kim has received accolades like Loyalty Champion 2019 and Reception of the year (Top 13 finalist). A dedicated and skilled individual, Kim has also served as a Front Office Trainer and Lobby Ambassador during their career.

Links

Previous companies

Shangri-La Asia Ltd logo

Org chart

Timeline

  • Senior Customer Care Executive

    July, 2022 - present

  • Customer Success & Operations Executive

    September, 2019