Dixa is a customer service platform that generates value for brands and customers through better conversations.

Marketing

Software

Dixa

Dixa's headquarters in Copenhagen, Denmark

Christian Lohmann

Jakob Nederby Nielsen

Morten Spurr Pihlkjær

Mayra dos Santos Marques

Claus Bentzen

Mads Fosselius

Krisztian Tabori

Christian Friis

Uwe Horstmann

Jos White

Thomas Neergaard Hansen

Eric Salzman

Christian Brøndum

The Leadership Team at Dixa is responsible for setting the strategic direction, guiding company culture, and ensuring the successful execution of business objectives. Comprising the CEO, CPTO, and Senior Directors of Engineering, this team oversees product innovation, operational efficiency, and the overall growth and sustainability of the customer service platform.

Leadership Team

The Sales and Revenue Operations team at Dixa is responsible for driving sales growth and optimizing revenue processes across multiple regions. This team focuses on lead generation, customer acquisition, and account management, ensuring seamless communication between sales and customer success to enhance the overall customer experience. By leveraging analytics and strategic planning, they aim to maximize revenue potential while fostering strong relationships with clients in the customer service sector.

Sales and Revenue Operations

The Engineering and Technical Development team at Dixa is responsible for designing, building, and maintaining the robust technology infrastructure that powers the customer service platform. This team focuses on delivering high-quality software solutions, ensuring system reliability, and implementing compliance measures, all while fostering innovation to enhance communication between brands and their customers.

Engineering and Technical Development

The Marketing and Customer Engagement team at Dixa is responsible for crafting and executing comprehensive marketing strategies that enhance brand awareness and foster meaningful interactions with customers. They focus on developing targeted campaigns, managing partnerships and events, and optimizing customer engagement initiatives to drive retention and loyalty, all while aligning with Dixa's mission to improve customer service through effective communication.

Marketing and Customer Engagement

The Finance and Accounting team at Dixa is responsible for managing the company’s financial health and ensuring accurate financial reporting. They oversee budgeting, forecasting, and financial planning while managing accounts receivables and ensuring compliance with financial regulations. Their work supports strategic decision-making and helps drive the company’s growth through optimized financial operations.

Finance and Accounting

The Product Management and Design team at Dixa is responsible for developing innovative features and user-centric designs that enhance the customer service platform. By collaborating closely with stakeholders and conducting user research, the team aims to create seamless and engaging experiences that drive value for both brands and their customers. Their focus on strategic product management and intuitive design ensures that Dixa stays at the forefront of customer service solutions.

Dixa

Org chart

Board & advisors

Teams

Leadership Team

Sales and Revenue Operations

Engineering and Technical Development

Marketing and Customer Engagement

Finance and Accounting

Product Management and Design

Offices

Dixa

Org chart

Board & advisors

Teams

Leadership Team

Sales and Revenue Operations

Engineering and Technical Development

Marketing and Customer Engagement

Finance and Accounting

Product Management and Design

Offices

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