Kapere Ndege is an accomplished professional with extensive experience in customer re-engagement and business development across various sectors. Currently serving as the Customer Re-engagement Manager at d.light, Kapere has successfully implemented strategies that reduced delinquency rates by 20% and managed a portfolio of over 100,000 delinquent accounts with high recovery rates. Previous roles include Regional Collection Manager, Business Development Manager in the cybersecurity field at Silensec, and Portfolio Manager at Radio Africa Group, where significant revenue growth was achieved. Kapere holds an Executive Master of Business Administration from The Management University of Africa, a Diploma in Marketing Communications from CIM, and a Bachelor of Education from Maseno University. Additionally, tenure on the Board of Governors at Riatirimba Technical Training Institute involves strategic oversight and governance to ensure institutional sustainability.
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