Agustín Brignoni Díaz

Head Of Customer Success China at dLocal

Agustín Brignoni Díaz has a diverse work experience with various roles in different companies. Agustín started their career as a Vendedor at Optica in 2007. In 2010, they worked as a Vendedor at Disqueria Sancho and as an Ayudante administrativo at Decor-art. In 2016, they worked as a Representante del servicio de atención al cliente at Alorica. Agustín then moved on to Mercado Libre where they worked as a Representante del servicio de atención al cliente for two years. In 2019, they joined Altisource as a Vendor Relations Specialist. Their most recent position is at dLocal, where they started as a Customer Success Associate in 2020 and progressed to become a Customer Success Manager, Customer Success Manager Lead, and currently holds the position of Head of Customer Success China.

Agustín Brignoni Díaz completed a Junior Year at North Hardin High School in 2014-2015. Agustín also participated in a cultural exchange program called Youth for Understanding during the same time period, focusing on culture and languages. Afterward, they pursued a Bachelor's degree in International Studies at Universidad ORT Uruguay from 2016 to 2020. Following that, Agustín attended Universidad de la Empresa from 2020 to 2022, where they obtained a degree as an IT Analyst in Information Technology. In terms of additional certifications, they obtained a Certificate on Advanced English from the University of Cambridge in 2015 and participated in the Customer Success Leadership Accelerator program offered by the Customer Success Collective in 2023. Agustín also acquired an EF Standardized Test certification from EF Education First, although the year of achievement is not specified.

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