Ricardo Araujo is an experienced leader with over 24 years of expertise in strategy execution, operational excellence, and transformation management. Currently serving as a Customer Success & Support Advisor at NomadPro Consulting and a Senior Program Manager for Customer Experience at SoSafe, Ricardo has a proven track record of managing global programs and driving transformations that enhance operational efficiency. Previous roles include Chief Community Officer at Code for All_, where Ricardo guided numerous professionals through a software development bootcamp, and various leadership positions at OutSystems, including Developer Ecosystem Growth Director and Customer Success & Technical Training Director, contributing to significant community growth and customer success initiatives. Additional experience includes software engineering roles at Novabase and in the financial systems sector, backed by a Bachelor's Degree from Universidade Autónoma de Lisboa and advanced training from OutSystems University.
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