Guilherme Moura is a seasoned professional with extensive experience in client experience, social media management, and customer engagement. Currently serving as the Director of Client Experience at Do Process USA since February 2019, Guilherme leads all stages of the customer lifecycle and oversees the Client Experience Department. Previous roles include Director of Social Media & Analytics at Stewbos, Social Media Manager for Lee County Public Library, and Coordinator of Orientation & Leadership at Jefferson Community College. Educational qualifications include an Executive MBA in Entrepreneurial Business Management and a Bachelor's Degree in Communication & Advertising from ESAMC, along with a Hospitality Management Certificate from the University of Central Florida.
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