Cathy Rogers

Cathy Rogers has over 25 years of work experience in various roles related to customer operations, billing, and administrative tasks. Cathy started their career as a Customer Service Representative at Dobson Communications in 1993, where they later became a Major Account Representative. Cathy then moved to Dobson Communications as a Customer Service Supervisor, overseeing a team of 20+ representatives and handling escalated calls. In 2005, they transitioned to the role of Billing Supervisor at Dobson Communications, where they ensured accuracy in rate plans and features and assisted Customer Service Representatives with calls. Cathy then worked at ATT as a Billing Team Supervisor from 2008 to 2010, focusing on revenue protection and billing accuracy. Cathy joined Eaton as a Customer Service Associate from 2011 to 2013, where they handled customer orders and requests. In 2013, they became a Billing Services Specialist at West Midlands Brokerage Services Ltd, where they investigated billing issues and ensured customers received the service they requested. Cathy then worked as an Administrative-Inventory Clerk at Bob Moore Auto Group from 2014 to 2015, where they managed titles, contracts, and shipments. Cathy also worked as a Master Data Analyst at Pilot Thomas Logistics for a brief period in 2015. Currently, Cathy is employed at Dobson Fiber as part of the Customer Operations team, assisting with billing inquiries, payments, and collections processes for Telecom and Fiber customers.

Cathy Rogers began their education at Tarrant County Junior College from 1985 to 1987, where they completed an Associates Degree in Legal Studies. Cathy then attended the University of Oklahoma, Law Center from 1989 to 2001, earning a Certification in Legal Assistant during this time. In 1988, they enrolled at the University of Central Oklahoma, where they pursued a Bachelor of Liberal Arts degree with a focus on Criminal Justice. There is no specific end year mentioned for their time at the University of Central Oklahoma.