Sarah Davenport

Head of Customer Service & Operations at Dock & Bay

Sarah Davenport started their work experience in 2006 as an Underwriting Associate at Brighter Business Insurance Limited. From 2009 to 2020, they held various roles at T.M.Lewin, starting as a Contact Centre Supervisor and then working their way up to Assistant Contact Centre Manager and eventually becoming the Contact Centre Manager. In these roles, Sarah was responsible for managing and motivating their team, improving customer service procedures and standards, and resolving customer queries and complaints. Since 2020, they have been working at Dock & Bay as the Head of Customer Service & Operations, overseeing the customer service department and ensuring smooth operations.

Sarah Davenport attended Solent University from 2002 to 2004. However, no information was provided regarding their degree or field of study during this period.

Links

Timeline

  • Head of Customer Service & Operations

    January, 2023 - present

  • Head Of Customer Service

    September, 2020

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