Sarah Davenport

Head of Customer Service & Operations at Dock & Bay

Sarah Davenport started their work experience in 2006 as an Underwriting Associate at Brighter Business Insurance Limited. From 2009 to 2020, they held various roles at T.M.Lewin, starting as a Contact Centre Supervisor and then working their way up to Assistant Contact Centre Manager and eventually becoming the Contact Centre Manager. In these roles, Sarah was responsible for managing and motivating their team, improving customer service procedures and standards, and resolving customer queries and complaints. Since 2020, they have been working at Dock & Bay as the Head of Customer Service & Operations, overseeing the customer service department and ensuring smooth operations.

Sarah Davenport attended Solent University from 2002 to 2004. However, no information was provided regarding their degree or field of study during this period.

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Dock & Bay

Launched in August 2015, Dock & Bay has grown up fast (something the founders never did!) We set out to create the ultimate quick dry beach towel, and now we make not only that, but a range of innovative, high quality, affordable and sustainable products that our customers can’t seem to get enough of - thanks by the way! 1 million products sold later and we're growing fast throughout the world with warehouses across UK, USA, Canada and Australia. As we continue our mission to make the world a little brighter whilst being kinder to our planet along the way. Voted 13th top start up in Start Ups 100 list in 2020 and Sunday Times Ones To Watch in 2019. OUR VALUES Dependable We can be trusted, from our product quality to our best in class service, you can count on us. Brave We are risk takers and like to push things to the next level with our product. innovation & beyond. Inclusive We are welcoming, approachable & embrace diversity. Playful We don't take ourselves too seriously and like to have fun in everything we do. Sustainable We care about the world we live in and strive to educate ourselves and others along the way.


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11-50

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