Daniel Cruz Ramos

Daniel Cruz Ramos has a diverse range of work experience in information security and technology roles.

From 2023, they will be working as a Business Information Security Officer Latam - BISO at Dock.

From 2022 to 2023, they worked at Abbott as an Information Technology Specialist. In this role, they provided technical support, error diagnostics, and troubleshooting for corporate network and remote users. Daniel also acted as a support assistance/escalation point for Tier I analysts and was responsible for Active Directory/Exchange account management. Additionally, they were a key member of the incident management team for problem resolution.

From 2014 to 2020, Daniel worked at HSBC. Daniel served as a Global CyberSecurity Incident Manager, where they executed local processes aligned with global procedures and played a crucial role in crisis call management and technical troubleshooting. Daniel also took the responsibility of coordinating IT infrastructure and application-related issues. Additionally, they worked as a DLP Incident Manager, responsible for remediating DLP alerts and managing data in transit or at rest lifecycle tracking and documentation, complying with data regulations.

From 2010 to 2014, they worked at Citi as a Global Identity Access Management & Security Risk Admin. In this role, they controlled access to company systems, participated in the development of information security policies, and administered user access to critical assets.

Lastly, they worked as a Call Center Representative at Citibanamex from 2009 to 2010.

Daniel Cruz Ramos has a background in international business. Daniel studied at UTEL Universidad, where they focused on International Business. Daniel also attended the University of Central Florida, where they pursued a degree in International Business with a field of study in Business Administration and Management.

In addition to their formal education, Daniel has obtained several certifications. In 2023, they obtained a certification in FinTech Security and Regulation (RegTech) from The Hong Kong University of Science and Technology. Daniel also received a certification in Implementing the NIST Risk Management Framework from LinkedIn and a Certified Information Security Manager (CISM) certification from ISACA, both in 2023.

Furthermore, Daniel acquired certifications in GDPR Compliance: Essential Training and Information Security Management: Essential Training from LinkedIn in 2021. Prior to that, in 2020, they completed the (GCP) Google Cloud Fundamentals Core Infrastructure certification offered by Google.

It is worth mentioning that there is one additional certification listed, namely Cybersecurity Compliance Framework & System Administration from IBM. However, no specific information regarding the obtained month and year is provided.