João Zanella

João Zanella has a diverse work experience spanning several companies and roles. João'smost recent position is as an Inside Sales Executive at Docket Brasil, a SaaS platform for license and permit management. In this role, they are responsible for enterprise negotiations with managers and c-level executives of large brands, as well as developing and improving internal sales processes. João handles both inbound and outbound sales, managing the sales funnel, applying various methodologies, and analyzing KPIs.

Prior to that, João worked as a Sales Account Executive at Creditas and a Sales Development Representative at both V360 and TOTVS. In these positions, they focused on outbound prospecting and the understanding of prospect needs, as well as creating materials for prospect engagement.

Before entering the sales field, João gained experience as an Experiência do Cliente at TOTVS, a Vendedor Interno at Saint-Gobain Abrasivos, and a Consultor de Vendas at Day Brasil S/A. João also served as a Subgerente de Loja at Tennis Station.

Overall, João Zanella has demonstrated a strong background in sales and business development, with a proven track record of successful negotiations, prospecting, and customer service.

João Zanella completed their education at Centro Universitário Eniac from 2011 to 2013. João obtained a degree in logistics, specializing in Supply Chain Management and Logistics.

In addition to their formal education, João has also obtained several certifications. João completed Antecipação de Salário Creditas from Creditas in April 2022. Prior to that, in March 2022, they completed Treinamento de Éticas from the same institution. João also holds a CRM Salesforce certification from Salesforce, which they obtained in December 2021. João further completed CRM PROTHEUS 12 from TOTVS in June 2019. Additionally, João has a certification in Técnicas de vendas from TOTVS, although the specific completion month and year are not provided.