Veronica Flores

Veronica Flores has a diverse work experience history. Veronica started their career as a Brand and Customer Experience Graduate at Virgin Australia in 2013 and held various roles within the company, including Product Advisor, Customer Experience Advisor (Interim), and Online Product Owner. In these positions, they focused on improving the customer experience through digital platforms and played a crucial role in implementing projects to enhance passenger experiences and increase self-service usage.

In 2018, Veronica joined Hyatt Regency as a Marketing Communications Manager. In this role, they were responsible for all public relations, social media, and marketing activities for the hotel. Veronica also led a small marketing team and utilized innovative ideas to reach the hotel's commercial targets within a limited budget.

Currently, Veronica is working at DOCOMO PACIFIC as a Senior Segment Marketing Manager. Veronica previously held the position of Segment Marketing Manager. Further details regarding their responsibilities in these roles were not provided.

Veronica Flores obtained a Bachelor's Degree in Tourism and Hospitality Management from the University of Technology Sydney, which they completed between 2007 and 2009. In 2012, they attended Western Sydney University and completed a Graduate Certificate in Operations Management.

In addition to their formal education, Veronica has obtained several certifications. In April 2020, they received certifications in "Body Language for Leaders," "Product Management: Building a Product Roadmap," and "Scrum: The Basics" from LinkedIn. Veronica also earned certifications in "Fundamentals of Digital Marketing" and "Google Analytics for Beginners" from Google in March 2020.