Leya Aida Ptiha

Senior Customer Success Manager at DoControl

Leya Aida Ptiha has a diverse work experience spanning various roles and industries. Leya Aida currently holds the position of Senior Customer Success Manager at DoControl since May 2022. Previously, they worked at WalkMe™ where they served as a Senior Customer Success Manager - EMEA from April 2021 to May 2022 and as an Enterprise Account Executive - EMEA from March 2019 to March 2021. Prior to that, they worked at Totango as a Senior Customer Success Manager from July 2017 to March 2019. Leya also gained valuable experience at Thomson Reuters where they held multiple roles, including Customer Success Manager from July 2016 to June 2017, Account Manager from September 2015 to July 2016, and Client Specialist from June 2013 to August 2015. Leya Aida began their career as a Trader at GHF Group, and they also briefly worked as a Customer Service representative at The Nation Traffic. Throughout their career, Leya has demonstrated skills in customer relationship management, sales, training, and account management.

Leya Aida Ptiha completed their education from 2006 to 2011 at Lauder Business School, where they obtained a Master of Business Administration (MBA) degree with a specialization in International Business Administration. In addition to their formal education, Leya has also obtained several certifications, including the Amazon Web Services Cloud Practitioner Essentials from Amazon Web Services (AWS) in May 2022 and the SheCodes Basics certification from SheCodes in March 2022. Furthermore, Leya has an ACI Dealing certificate, although details regarding the institution and the exact date of completion are not provided.

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Timeline

  • Senior Customer Success Manager

    May, 2022 - present