Federica Morello

Federica Morello is a skilled Global Program Manager at Doctolib since February 2022, specializing in product strategy for the hospital cluster. Prior experience includes a role as Head of Customer Success & Operations at Tanker, where Federica led a cross-functional team, mapped the customer journey, and managed customer experience strategies. Other notable positions include Customer Success Lead and International Customer Success Manager at calldesk, and International Project and Account Manager at IWD, where projects included major luxury brands. Educational qualifications comprise a Master of Science in Management from ESCP Business School and a Master in Global Marketing.