Doctor Care Anywhere
Liv Jefferies is an experienced professional with a strong background in customer service and healthcare administration. Currently serving as a Service Desk Analyst, Data Administrator, and Patient Experience Coordinator at Doctor Care Anywhere since July 2020, Liv excels in managing inbound patient calls, liaising with healthcare providers, and resolving queries while ensuring a high level of patient satisfaction. Previous experience as a Customer Services Advisor at Rapidcare Medical involved handling a high volume of patient requests and working closely with healthcare professionals. A position as a Telesales Agent at Niagara Healthcare Limited included outbound calling and data management. Liv’s early career at Hobbycraft provided foundational customer service skills through till training and stock management. Education was completed at The College of Richard Collyer.
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Doctor Care Anywhere
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We are a private healthcare company that provides people with a smart and easy way to manage their health. Patients can speak to a clinician 24/7, 365 days a year, access their medical records and control how they receive their medication - delivered to their door or collect from their local pharmacy. Our easy-to-use online platform allows clinicians to treat patients from home or the surgery, giving them the time and flexibility to be the healthcare professional they've always wanted to be. No more rushing to meet quotas or hit unrealistic targets. Just great care in a way that fits into your life. www.doctorcareanywhere.com