Shawn Stiffler

Shawn Stiffler has over 13 years of experience in the fitness and technology industries. From 2007 to 2011, they worked as a Sales Manager at Golds Gym. In this role, they managed a sales staff of 5 sales representatives and was responsible for managing daily traffic in the club, generating new leads, and developing marketing strategies. In 2011, they joined Equinox as a Sr. Membership Representative, where they were responsible for membership sales and re-penetrating corporate accounts. In 2015, they joined Doctor Genius as Director of Operations. In this role, they were responsible for driving the overall business strategy, managing resources, and delivering on OKRs. Shawn also managed Customer Support, Customer Success, Production, and the Content team. In addition, they were a Customer Success Manager and Assistant Support Manager, where they built the Customer Success department from the ground up, drove record high MRR and low attrition, and conducted welcome calls.

Shawn Stiffler's education history includes a Bachelor of Business Administration (BBA) degree in Finance, General from California State University, Fullerton from 2012-2015, a Master of Science (MS) degree in Management from the University of Illinois Urbana-Champaign from 2022-2024, and a National Student Leadership Conference Certification in Organizational Leadership from the University of Maryland in 2006. Additionally, Shawn has obtained seven certifications, including a Digital Product Management Specialization from Coursera in July 2022, a Lean Six Sigma Green Belt from GreyCampus in June 2022, a Certified SAFe 5 Agilist (Leading SAFe) from Scaled Agile, Inc. in April 2022, a Certified SAFe 5 DevOps Practitioner from Scaled Agile, Inc. in March 2022, a DevOps, Cloud, and Agile Foundations Specialization from Coursera in March 2022, an Inbound certification from HubSpot Academy in February 2022, and a Revenue Operations certification from HubSpot Academy in April 2022.