Eric Alter

Help Desk Technician

Eric Alter is a dedicated IT professional with extensive experience in technical support and network administration across various organizations. Currently serving as a Help Desk Technician for Doctors Without Borders/Médecins Sans Frontières - USA since October 2019, Eric provides essential technical and customer service support to over 250 users. His previous roles include serving as Database Developer/Manager and IT Support at The New York Foundling, where Eric supported 500 users and implemented technology solutions for field operations. Earlier positions included Network Administrator/System Engineer at Lee Spring, where Eric monitored network performance and resolved hardware and software issues, and Assistant LAN Administrator at Evenson Best LLC, where Eric supported users across multiple locations. Eric holds a Bachelor's degree in Journalism from the University of Wisconsin-Madison.

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