Maëlle Petton serves as a Customer Success Manager at Doctrio since December 2022, where responsibilities include managing customer requests across various communication channels and overseeing reimbursement requests for training organizations. Prior roles include Customer Care Champion at Lovys, where Maëlle handled health and smartphone insurance contracts, and Operations Manager at Smartrenting, focusing on production development and client interactions. Additional experience includes customer service and sales roles at EF Cours de Langues, Trusk, and other organizations, showcasing a strong background in customer service and operations management. Maëlle holds a DUT in Commercial Techniques from IUT de Nantes (2015-2017).
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