Danielle Hayo

Danielle Hayo is currently the Head of Customer Success and Support at DOKKA, where Danielle monitors metrics and develops insights to improve efficiency. Danielle also led process improvement and problem-solving efforts for the customer success team by creating a Knowledge base platform. Prior to this role, Danielle worked as a C&D Project Manager at IKEA and as a Lead Teacher at the Yuvalim School. From 2016 to 2020, Danielle worked as a Freelance Designer, driving team success and achieving project deadlines. Danielle holds a Bachelor of Arts in Industrial and Product Design from the Holon Institute of Technology, along with additional certifications in Poma, Web, and UX/UI.