Eric Ortiz

Eric Ortiz is an experienced professional in the field of business analysis and enterprise resource planning, specializing in Dynamics 365 F&O and AX. Currently serving as a Sr. Business Analyst at Dole Food Company, Eric is the process owner for Order to Cash and has effectively managed a backlog of over 150 changes to enhance system functionality. Previous roles include Business Analyst for Breville, where Eric contributed to the successful launch of Breville Mexico, and EDI Manager for GT'S Kombucha, assisting in Dynamics 365 implementation. Additional experience includes consulting for SPS Commerce on E-Commerce solutions and managing EDI operations at American Apparel. Eric holds a Bachelor's degree in Computer Information Systems from Chapman University.